Getting gouged by cellphone providers is such a routine part of life in Canada that it barely seems worth complaining about. Yet we complain all the time. We trade tales of shocking bills and awful customer service at every opportunity. We complain to friends and we complain to strangers. I complain professionally. To be a technology journalist in Canada is to constantly feed the nation’s seething consumer outrage.
Yes, Canadians pay higher monthly wireless bills than citizens of any other country, according to a report by Bank of America Merrill Lynch. Yes, our data roaming fees are higher than those in any other country, according to the Organisation for Economic Co-operation and Development. Yes, a cartel of three carriers—Bell, Rogers and Telus—still controls 95 per cent of our market, despite the emergence of budget providers Wind, Public and Mobilicity. And yes, text message fees in Canada are ridiculously marked up, by as much as 4,900 per cent, according to academic estimates. Each story solidifies our right to kvetch. We truly are the most screwed-over cellphone users in the world.
Read the rest of this entry »





The arrival of TIFF always demands answers to three crucial questions: which celebs are coming to town, what are the best flicks to see, and where can we get inebriated at ungodly hours of the night? The first two we’ve taken care of 








Follow Toronto Life on Twitter, Facebook and via RSS