Comments on: Seven hundred things restaurant customers should never do: servers react to Bruce Buschel’s rules for wait staff

By: Japhet

Japhet — Mon, 08 Feb 2010 10:23:37 +0000

I’m curious as to why this has devolved into a fight between guests and staff when a large portion of the blame can be laid at the feet of the managers and the owners who hire them.

Poor performance is a result of bad training (or lack thereof).

With that in mind, I created a counterpoint to Buschel’s list. Maybe he’ll even read it…

25 Things Restaurant Owners Should Never Do:

http://jollyinebriate.com/posts/25-things-restaurant-owners-should-never-do

By: anna

anna — Sun, 20 Dec 2009 23:58:33 +0000

As a bartender at an upscale resto I just want to make a plea to all my lovely patrons. Chances are I am busy making cocktails for the rest of the restaurant or serving my guests in the lounge area (who are eating meals and drinking wine). Please don’t bother me for a coffee, cappuccino or tea. That is just the worst. I don’t mind making it for you after you have enjoyed a meal and desert but please dont’ come in and “camp” at my tables for any soft drink. I find this rude. Especially in an upscale environment. The $10 you are going to spend compared to the $100 someone else is spending, isn’t worth my time and frankly their money. Your ridiculous water and tea requests takes more time than make a martini so you really are taking away from a real diners experience. No offense, but if you want the atmosphere of an upscale restaurant and the skill of a professional server/bartender then you are going to have to pay for it.

It’s a business, please have the sense to respect us. I wholeheartedly invite you to join us when you are ready to order. However, for coffee and tea’s, go visit the Starbucks right around the corner.

By: Mel

Mel — Thu, 19 Nov 2009 12:31:43 +0000

There are only two things a customer should never do:
- bother other customers either physically or by being loud
- throw up

I know, you’ll probably say you can’t avoid the second one. Well then, be discreet!

By: M Wms

M Wms — Mon, 16 Nov 2009 16:48:03 +0000

Also of interest: Waiter Rant’s point-by-point responses to the original (in two posts):

http://waiterrant.net/?p=1485 and
http://waiterrant.net/?p=1533